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Client Relationship Manager

Banking and Financial

Key Responsibilities

  • Liaison with clients and advisers in respect of service issues
  • Preparation of correspondence and documentation, including minutes and ancillary documentation
  • Preparation of incoming monies forms, payment instructions, and monitoring execution of instructions
  • Preparation and execution of accurate statutory records, ensuring full audit trail maintained
  • Monitoring client assets and liabilities
  • Review of statutory accounts
  • Oversight of client activities to ensure legal and regulatory compliance
  • Execution of client transactions
  • Production and submission of regulatory returns
  • Maintain client data within a primary management information system
  • Undertake and manage full time recording and client billing process of self and others

Knowledge and Skills:

  • Qualified STEP, ICSA, DoFA or equivalent
  • Experience in administering trusts and companies
  • Ability to identify risks associated with client transactions
  • Familiar with company and trust software

Head of Legal & Compliance



  • To ensure the smooth running of contracts negotiations alongside the Group's external lawyers;
  • To be responsible for all legal process and drafting of contract.


  • To ensure compliance and on-going management to the Group’s certification.
  • To undertake the annual audits to ensure this is compliant.

Compliance and Licensing:

  • To ensure group AML compliance is in line with regulatory requirements;
  • To ensure licensing updates are implemented in accordance with regulatory updates and requirements;
  • To ensure all regulatory submissions are undertaken on time;
  • To ensure knowledge and understanding of jurisdictional licensing as required.


  • Complaints recording and management
  • Conflicts of Interest recording and reporting
  • Corporate Governance & Risk Management
  • Data Security & GDPR compliance
  • Business Continuity arrangements (IT and management)
  • Breach reporting to the regulator as and when required
  • Insurance
  • Anti-Bribery & Corruption Policy and procedures
  • Sanctions compliance
  • Delivery of a legally compliant and risk based AML/CFT framework for which you will account to the applicable regulator upon request or at the time of a supervisory visit/assessment.
  • Assess product, compliance, operational risks and develop and maintain an appropriate risk management programme as required by the regulations.
  • Draft, update and implement company policies and procedures and commit to implementing continuous improvement in accordance with changes to legislation, regulatory requirements, internal policy and best practice.
  • Responsible for the operational functionality of regulatory compliance and risk management, new business authorisations, prevention of financial crime and internal audit services.
  • Review all external communications such as sales advertising to ensure there are no violations of standards or regulations
  • Design and deliver employee training on compliance related topics, policies, and procedures and record the same for evidence to external auditors/regulators.
  • Responsibility for maintaining all registers and records required by the relevant regulatory authority.
  • Responsible for liaison with regulators, law enforcement agencies, external auditors and client audit teams where applicable and/or required.
  • Produce relevant returns and notifications to the applicable regulatory body, corresponding and meeting with any regulatory body as required
  • File appropriate compliance reports with regulatory authorities, to include returns, update notifications as well as reporting violations of compliance or regulatory standards
  • Deliver comprehensive written compliance and risk reports to the Board on a quarterly basis or more frequently where required

Accountant (Qualified)

Banking and Financial

Job Objective:

Accountant role for a professional services organisation in Gibraltar. Candidates ideally must be fully ACCA/ACA qualified or near to qualification. Experience working within financial services and client accounting preferred. Exposure to 'family office' accounting would be an advantage.

Candidate requirements:

  • Qualified Accountant (ACCA, ACA)
  • Sound intellectual skills evidenced by a strong academic background, preferably to graduate level or equivalent combination of A-levels, further training and experience. Must hold at least 5 GCSEs (A-C) or equivalent, to include Maths and English.
  • Evidence of Continuing Professional Development.
  • Experience in an accountancy or financial services environment.
  • Experience of dealing with complex and detailed financial information.
  • Detailed knowledge of accounting standards (IFRS, UK GAAP) and concepts
  • Experience of providing technical support to, coaching and appraising team members
  • Able to make reasoned and objective decisions based on sound accounting knowledge.
  • Highly proficient in relevant accounting software
  • Advanced knowledge of MS Office suite - Excel and Outlook essential.
  • Experience of Viewpoint would be an advantage.
  • Able to successfully form, build, develop and maintain positive and effective working relationships with people from a wide range of personal and professional backgrounds.
  • Excellent attention to detail and accuracy.
  • Demonstrates excellent analytical skills including ability to analyse complex data sets and a logical approach to problem solving.
  • Demonstrates awareness of the importance of client confidentiality.
  • Self-motivated and able to work on own initiative
  • Able to efficiently prioritise and manage workload of self and others to meet tight deadlines.

Account Manager (Online Gaming)

Administration and Office


  • Build and manage close relationships with the allocated B2B clients. Management will be via phone calls, email and Skype;
  • Manage multiple B2B clients in a professional and organized manner. Complete regular client review meetings. Create and manage backlogs of client requirements;
  • Create and deliver regular network marketing promotions to help support games at operator level;
  • Work with clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions etc.


  • A minimum of 3 years of experience as an account manager / commercial manager/affiliate manager across any relevant online (digital) industry and sector;
  • A minimum of 3 years of experience within the iGaming industry;
  • Experience in supporting key accounts and a proven track record in growing an existing business portfolio and in achieving established revenue targets;
  • Experience in working inside an iGamingB2C operator is highly advantageous;
  • Proven competence negotiating;
  • Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms;
  • English proficiency and Russian as an advantage but not essential.

Systems Architect (I.T.)

IT internet and Technology

Job Objective:

Conduct system design activities and reviews of detailed application module specifications, classes, and other software components:

  • Ensuring that architectural solutions met technical and functional requirements.
  • Confer with clients to identify requirements (e.g., data, information needs, processing, specific output, functional and development of test data), and determine their desired outcomes. From there, create the system designs with options.
  • Proactively analyse and review emerging technologies, changes in the industry and the business functions of various clients, in order to determine if the advanced applications fit the needs of changing strategies, goals and objectives (Develop and maintain technical knowledge through training, classes)
  • Enforce the SDLC process, ensuring business requirements contain no solutions/designs.
  • Maintain regular training for Sun CERT Secure Coding Techniques, OWASP Mitigation and Testing
  • Proactively provide security expertise (including PCI) and guidance. Rigorously adhere to, and enforce, InfoSec Policies & Procedures and Acceptable Use Policy
  • Full support for PCI Compliant SLDC including Change Management process and procedures. (Knowledge ITIL v3 ITSM methodology or similar is a bonus)
  • Work with Client Developers in providing support for Integration projects - this can also involve travel to customer premises

Qualifications / Skills Required:

  • BA/BS degree in computer science or equivalent, and at least 5 years of industry experience, including architect-level experience.
  • Familiarity with software development processes (RUP, XP, Agile)
  • Expert in Java / IT systems development best practice
  • Experience with developing N-Tier, SOA and/or Microservices architectures.
  • Expert in UML
  • Working knowledge of network protocols including HTTP, DNS, SSL/TLS, SSH
  • Proficient in RDMS performance and familiarity in Oracle in particular.
  • Expert in GoF design patterns, Enterprise design patterns, OO and functional programming.
  • Hands-on experience coding modern, scalable enterprise IT systems
  • Experienced in Linux and bash. Familiar with Windows.
  • Proficient at one or more container technologies, like Docker, CRI-O, orchestration technologies like Docker Swarm, Apache Mesos, Kubernetes, Openshift OCP, etc.
  • Expert in Java in enterprise environments, including Spring Boot.
  • Expert in security systems, and able to be the architect for new PKI (digital signatures) and JWT (session) implementations.
  • Excellent at creating UML and Visio diagrams for architectures and designs, together with clear exposition.
  • Experience with REST, Spring MVC
  • Experience with SQL, ORM frameworks, optimising RDMS security and performance
  • ESB and OSGi, e.g. Apache Camel, JBoss Fuse, Kafka, etc.
  • Tomcat, Jetty, Active MQ (or equivalent)
  • Git, Devops, Maven, Artifactory Nice to have
  • SOAP, microservices
  • Working knowledge of defect-tracking tools
  • Working knowledge of JIRA, Confluence, devops, GitHub-like systems

Proven Abilities:

  • Hands-on experience of software development for highly available transactional systems
  • Unit, System, Load and other performance testing on a variety of platforms
  • Prior understanding of financial systems and payment processing is desirable

Trust & Company Administrator

Banking and Financial

Job Objective:

Company and Trust administration, managing the diverse needs of private clients with focus on commerciality, effective service, quality, productivity and efficiency.

Key Responsibilities:

  • Administrative Support to Line Manager
  • Assisting teams with execution of transactions on behalf of client companies/trusts
  • Preparation of draft correspondence to clients
  • Ensuring that statutory records are accurate and full audit trails maintained
  • Dealing with ad hoc requests from clients as agreed with Line Manager
  • Preparation of payment instructions, monitoring execution of the instructions and book-keeping
  • Company secretarial filings
  • Preparation of minutes and ancillary documents for review by Line Manager
  • Production and submission of statutory returns
  • Maintenance of client data within the company/trust software package, scanning and hard copy filing
  • Assist with client billing process

Knowledge and Skills:

  • Educated to GCSE level, with passes at in English and Mathematics
  • Minimum of two years' experience in company management
  • Potential to make progress with professional studies in STEP/ICSA
  • Familiar with office software packages

We understand the obstacles associated with finding and securing employment, especially in an unfamiliar environment. That's why we are here to help - Operating under the Purple Chilli Recruitment Services brand, our team is made up of talented, knowledgeable staff dedicated to delivering high quality services and impeccable customer relations in helping you secure the role you desire. With over 15 years industry knowledge, our consultants are well-versed in recruitment which reflects on our ability to provide you with excellent service and help you secure the role you desire.

To find out more information about Purple Chilli Recruitment, please check out or get in touch with us at [email protected]

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